With the growing diversity of potential sales channels, companies may risk losing focus on traditional sales efforts such as telesales. But in tough economic times, there may be no more effective method than the telephone to convert new customers. One way for companies to retain focus, ensure performance, and control costs is to outsource all or part of their telesales operations. At EMS Solutions, we ensure telesales success for our clients by combining state-of-the-art facilities, located in Manila, The Philippines, with our ‘Metrics of Excellence,’ a detailed, comprehensive vision for performance and service that infuses everything that we do.

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Our domain expertise in offshore telesales service extends to every aspect of our operation, from recruiting the best agents; to implementing the best technologies and providing the most effective management and oversight for your sales staff. We will work closely with you to develop a solution that fits your business perfectly, beginning with strategic planning of your operation, through seamless integration with your local team, to operation and expansion. And by truly understanding your business we will create a team that will be dedicated to your success and will reflect positively on your product and brand.

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Top Staff: Accent Neutral, Educated, Highly Motivated
Cultural Compatibility: Philippines Westernized Culture
Transparency: Call Recording, Biometrics, Webcams
Technology: VOIP, Softphones, Virtual PBX
Infrastructure: State of the Art Facilities
Reduce Costs: Fraction of Local Market
Flexibility: From One Agent to 100